No extra charges here—shipping’s on us for all Australian orders over $149.95. If you’re under that, it’s just a flat $9.99 at checkout.

Absolutely. We’ve only have love for our Kiwi neighbours. Orders over $200 AUD = Free shipping. Under that? It’s a $20 flat rate. Still solid.

Once your order lands at Urge HQ, we get it picked and packed within 24 hours. Delivery usually takes 2-4 business days across Australia.
Heads-up: During peak times, it might take a little longer. Reach out if you're ever in doubt: customerservice@urgefootwear.com.au.

Please note all orders on preorder will be excluded from the normal shipping times and will be shipped according to the dates indicated at the time of purchase.

We roll with Australia Post - a delivery partner who’s fast, reliable, and solid on the follow-through. That’s how we like it.

We offer Express shipping in Australia for free, on orders over $350. Orders under that - it's a simple flat rate of $20.00.

If you need express shipping outside of Australia send us an email at customerservice@urgefotowear.com.au

You sure can! You’ll get a tracking link as soon as your shoes are on the move. Follow their journey from our hands to your feet.

You can choose to sign, or just tick the ‘Authority to Leave’ box at checkout and we’ll leave it somewhere safe.
Pro tip: Want to flex your new soles at work? Ship them to the office. Cue: co-worker envy.

Moved house? Accidentally shipped to your ex? Don’t sweat it. Email us with your order number and new address - we’ll do our best to sort it.
customerservice@urgefootwear.com.au

Not right now - we’re online only. But never say never.

Straight out of Melbourne - city of great coffee, laneway culture, and your next favourite pair of Urge shoes.