Let’s Get the Legal Stuff Out of the Way
Welcome to urgefootwear.com, the digital home of Urge Footwear - owned and operated by Cherrichella Group Pty Ltd (ABN: 80 640 259 392). When we say “we”, “us”, or “our”, we’re talking about Urge. And when you’re here - browsing, buying, or just checking things out - you’re agreeing to play by the rules laid out below.
Please read these Terms & Conditions carefully. If you don’t vibe with them, we totally respect that, but it means you won’t be able to use our site or services.
We might update these from time to time (just like we refresh our collections). It’s on you to check in now and then. Your continued use means you’re cool with any changes.
We run our store through Shopify, which helps us deliver a smooth, secure shopping experience.
1. Online Store Terms
To shop with us, you need to be at least the age of majority in your region—or have permission from someone who is. Simple.
No shady business. No viruses. No illegal stuff. If you breach these terms, we may need to part ways—immediately.
2. General Conditions
We reserve the right to say “no thanks” to anyone, anytime.
Your content (minus credit card details—that’s always encrypted) might move across networks in unencrypted form. That’s just the nature of the web.
Don’t copy, resell, or misuse any part of our site without our written “yep, go ahead.”
3. Info Accuracy
We do our best to keep things up-to-date and accurate. But sometimes, info on the site may be out of date or have the occasional hiccup. Use your best judgment—and if you’re unsure, reach out.
4. Pricing & Service Updates
Prices can shift. Products can change. Services might pause. That’s business, and we reserve the right to make those calls. We shall not be liable to you or to any third-party for any price change, modification, suspension or discontinuance of the Service.
5. Products & Availability
Some items are exclusive, some limited—when they’re gone, they’re gone.
We shoot our products in natural light and real-life settings. We aim for true-to-colour visuals, but screens differ.
We may limit sales by region or quantity. We don’t guarantee every style will suit every vibe—but we do stand by the quality of every piece.
6. Orders & Billing Accuracy
We may cancel or limit orders if we notice patterns (like bulk buying or reseller flags).
Keep your info updated—so we can get your shoes to you without a hitch.
7. Optional Tools
We may give you access to third-party tools. Use them at your discretion—they’re not monitored or managed by us.
8. Third-Party Links
Sometimes we’ll link out to other sites. We’re not responsible for what happens on those sites—so double-check their terms before diving in.
9. User Content
Got something to share? Whether it's feedback, style pics, or creative ideas—we might use your content (with credit where due), and we won’t owe compensation.
Play nice in the comments. No hate, no spam, no viruses.
10. Privacy & Personal Information
Your data’s handled according to our Privacy Policy. Give it a read for the full scoop.
11. Errors Happen
If we catch an error—pricing, description, availability—we reserve the right to fix it, update info, or cancel an order without prior notice.
12. Prohibited Uses
Don’t use our site to break the law, spread harmful content, harass others, or misuse intellectual property. No spamming, no scraping, no shady tech stuff.
13. Disclaimer of Warranties
We can’t promise the site will always be perfect. We’re real humans behind this brand. If something glitches, we’ll do our best to sort it—but we don’t guarantee uninterrupted, flawless service.
14. Liability Limits
We’re not liable for any indirect or consequential loss related to your use of our site or products. Basically, we’ll take responsibility where it’s fair and lawful—but there are limits.
15. Indemnification
If your actions lead to issues for us (legal or otherwise), you agree to cover our back.
16. Severability
If one part of these terms is ruled invalid, the rest still stands.
17. Termination
You can stop using our services anytime. We can also terminate access if you breach the terms. Any obligations or rights up to that point still apply.
18. The Full Agreement
These terms (plus any linked policies) make up our full agreement with you—no hidden surprises.
19. Governing Law
This agreement is governed by the laws of Melbourne, Victoria, Australia—our home base.
20. Changes to the Urge Terms of Service
You can review the most current version of the Terms of Service at any time here.
21. Need to Chat?
Got questions? Hit us up at customerservice@urgefootwear.com.au